Help Category: My Account Information
What is my username and password?
If you have forgotten your username and password, you can retrieve your information by going to the “Log In” button in the top right-hand corner of the website.
At the bottom of the new white box that pop-us up, you’ll see a link that says “Forgot Username or Password?”. Click here and a new page will appear. You will be prompted to provide the email address that you used when you placed your order. An email will then be sent to that address with your current username and password.
How can I make a payment?
Please feel free to give Customer Service a call to make any payments over the phone or get the information you need to send a check through the mail. You can reach Customer Service at 844-370-6637 during their business hours: 9:00 AM to 5:00 PM Eastern Time Monday through Friday.
How can I update my contact information?
You can change your address and other contact information by going to “My Account” in the navigation bar at the top of the page. Under “My Account Settings,” you will see your primary contact information listed under “My Personal Information.” Enter your changes and make sure to click “Save Changes” at the bottom once you are finished.
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